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Intelligent Process Automation

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What is intelligent process automation (IPA)

Intelligent Process Automation (IPA) refers to the use of advanced technologies, such as artificial intelligence (AI) and machine learning (ML), in combination with robotic process automation (RPA) to automate and optimize business processes.


IPA goes beyond traditional RPA, which focuses on automating repetitive and rule-based tasks. It leverages AI and ML to enable systems to understand and interpret unstructured data, make decisions, and learn from experience. This allows organizations to automate more complex and cognitive tasks that previously required human intervention.

    • Process modelling & re-engineering

      Evaluating process optimization ideas under simulated conditions before putting them into practice. This approach helps you identify potential risks and refine your strategies for seamless implementation.

    • Cognitive process automation

      Implement cognitive technologies such as natural language processing (NLP) and computer vision to automate complex tasks that require understanding and processing unstructured data.

    • Intelligent data integration

      Integrating data from various sources and systems, ensures seamless data flow across your organization. By enabling comprehensive automation and analysis, we empower you to make data-driven decisions.

    • Document processing

      Automating the extraction, analysis, and validation of data from various documents such as invoices, contracts, and forms. It helps you streamlines your document-intensive processes and ensures data accuracy.

    • Process monitoring

      Developing monitoring systems that track process execution in real-time and provide valuable insights. With performance management capabilities, you can continuously improve and optimize your processes.

    • Intelligent process governance

      Implementing governance frameworks and policies to ensure compliance, security, and scalability of your automation solutions, including access controls, audit trails, and version management.

    Steps for IPA success

    • 1

      Define objectives

      The first step is to clearly define your objectives for implementing IPA. Identify the specific business processes that you want to automate. These can be repetitive, rule-based tasks that consume significant time and resources. Work closely with your team to understand pain points, bottlenecks, and areas where automation can bring the most value.

    • 2

      Analyze processes

      Once you have identified the processes, conduct a detailed analysis of each one. Understand the current workflow, inputs, outputs, dependencies, and decision points involved. Map out the process flow and identify potential areas for automation. This requires close collaboration between business stakeholders and IT experts to ensure a thorough understanding of the processes.

    • 3

      Implement technology

      Select the right technologies for your project objectives, considering factors like ease of implementation, scalability, integration capabilities, and vendor support. Work with your IT team to design and implement the automation solution. This step involves configuring the chosen tools, creating automation workflows, and integrating them with existing systems and data sources.

    • 4

      Test and enhance

      Once the automation solution is ready, it's crucial to subject it to thorough testing in a controlled environment. This testing phase ensures that the automated processes function as intended, handle exceptions effectively, and deliver the desired results. User acceptance testing (UAT) is essential to ensure that the solution aligns with the needs of business users.

    Core intelligent process automation areas

    • Digital process automation

      Take Business Process Management (BPM) to a new level focusing on the end-user experience. Mobile-first interfaces, triggered reminders and notifications, and everything in-between.

    • Robotic process automation

      Integrate RPA and Machine Learning in your existing IT environment with minimal risk and effort.

    • Artificial intelligence

      Leverage analytics with AI, ML and industry expertise to improve experience and reduce operational costs.

    Harness the power of intelligent process automation

    Explore the compelling business benefits that come with embracing Intelligent Process Automation. From improving operational efficiency and reducing costs to enhancing customer experience and fostering innovation, IPA holds the potential to revolutionize how your business operate in the digital age.

    • Proper governance and minimized risk

    • Orchestration of humans and digital robots

    • Visibility of processes and customer journey

    • Reduced downtime and processing errors

    • Agility and speed of process change

    • Focus on meaningful tasks


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    Accedia IPA capabilities

    Choosing the right technology stack is at the foundation of your project success. Expert in wide spectrum of IPA technologies, we help you make the best decision, considering your requirements and business specifics.

    Benefits

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    Benefits

    5-8 X faster time-to-market

    40% accuracy improvement

    60% IT costs reduction

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